Sebastopol Water + Natural Gas

IMPORTANT NOTICE

Please read carefully before making a payment:

We are not liable for service disconnections if you receive a disconnect notice and do not contact our office prior to making payment. If your account is disconnected, a full payment of the outstanding balance, including a reconnection fee, is required before service restoration.

If you are currently disconnected and submit an online payment, your services will not be reconnected unless you notify our office directly. Reconnection may take up to 48 hours after payment has been received and processed.

Please note the following before making a payment through our portal:

• You must be 18 years of age or older.

• You must have your customer number, located on your bill.

• Payments will be posted to your account within two business days.

• After-hours, weekends, and holidays may delay payment processing and reconnection.

We appreciate your understanding and cooperation.

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